Get in touch
Best for change requests, billing questions, and anything you want in writing.
blair@actonstudio.comI usually reply within 1 business day (Monday to Friday). If your site is down or showing the wrong phone number, put "Urgent" in the subject line and I'll look at it first.
Requesting changes to your site
Small updates are included in your $25 monthly fee. To request one, email blair@actonstudio.com with:
- Your business name (so I know which site you mean)
- What you want changed: new hours, a new phone number, a service to add or remove, updated wording, and so on
- Any new photos or logos, attached to the email
Most small changes are done within 1 to 2 business days, and I'll email you when they're live. Bigger projects, like a full redesign or extra pages, are quoted separately before any work starts. See the Terms of Service for details.
Billing questions
- Pricing: $250 one-time setup, then $25 per month for hosting and updates.
- How you pay: by card through Stripe, a secure payment processor. Acton Studio never sees or stores your full card number.
- Receipts and card changes: email me and I'll send a receipt or a secure link to update your card.
- Cancel anytime: just email blair@actonstudio.com. Your cancellation takes effect at the end of the billing period you've already paid for, and you won't be charged again.
Frequently asked questions
How long until my site is live?
Your free preview is usually ready within a day or two. After you approve it and pay the setup fee, the site typically goes live within a few days. Connecting your own domain can add a little time while settings update.
Is there a contract?
No long-term contract. You pay month to month and can cancel anytime by email.
Can I use my own domain name?
Yes. If you already own one, I'll point it at your site. If you don't, I can help you pick and register one. The yearly domain fee (usually $10 to $20) is paid to the registrar.
What happens if I cancel?
Your site stays up until the end of the period you've paid for, then goes offline. You keep your domain if you own one, and you can ask for a copy of your site's files.
My site looks wrong or isn't loading. What should I do?
Email blair@actonstudio.com with "Urgent" in the subject or call (205) 876-4837. A screenshot helps if you can send one.
How do I stop getting emails from Acton Studio?
Reply to any email with "unsubscribe" or email blair@actonstudio.com, and I'll take you off my list.